Как известно, российские пользователи Google Play сейчас не имеют возможности обновлять и устанавливать платные версии программ.
В случае с OSMAnd есть возможность решить эту проблему через техподдержку, написав письмо на support@osmand.net.
Предварительно создав аккаунт OSMAnd Cloud: https://docs.osmand.net/map/account (в левом верхнем углу).
Моя переписка с техподдержкой:
Цитата:
Dear sirs, could you please assist me with restoring the operation of OSMAnd+ standalone app purchased via Amazon. The receipt is provided below.
As long as I'm located in Russia, and I'm a Huawei user, it's impossible for me to use the paid version from Google Play Store.
Best regards, Vladimir Gorbunov.
---------- Forwarded message ---------
From: Amazon.com <digital-no-reply@amazon.com>
Date: Wed, Aug 12, 2020 at 5:41 PM
Subject: Amazon.com order of OsmAnd+ Maps & Navigation.
To: <{------}@gmail.com>
As long as I'm located in Russia, and I'm a Huawei user, it's impossible for me to use the paid version from Google Play Store.
Best regards, Vladimir Gorbunov.
---------- Forwarded message ---------
From: Amazon.com <digital-no-reply@amazon.com>
Date: Wed, Aug 12, 2020 at 5:41 PM
Subject: Amazon.com order of OsmAnd+ Maps & Navigation.
To: <{------}@gmail.com>
Цитата:
Hello Vladimir,
Thank you for your message and for providing the receipt.
Please note that the purchase of OsmAnd+ (standalone app) cannot be automatically linked to an OsmAnd Cloud account.
In such cases, we add the data manually. For this, we need the following information:
The transaction/order number (for Amazon it looks like D01-…, which you already included).
Your OsmAnd Cloud email address (Menu → Settings → OsmAnd Cloud).
Once verified, we can manually link your Amazon purchase to your Cloud account so you can continue using OsmAnd+.
More details here: https://docs.osmand.net/docs/user/purchases/cross/
Thank you for your message and for providing the receipt.
Please note that the purchase of OsmAnd+ (standalone app) cannot be automatically linked to an OsmAnd Cloud account.
In such cases, we add the data manually. For this, we need the following information:
The transaction/order number (for Amazon it looks like D01-…, which you already included).
Your OsmAnd Cloud email address (Menu → Settings → OsmAnd Cloud).
Once verified, we can manually link your Amazon purchase to your Cloud account so you can continue using OsmAnd+.
More details here: https://docs.osmand.net/docs/user/purchases/cross/
Цитата:
Цитата:
Hello, Vladimir.
We have successfully registered your purchase manually on the OsmAnd Cloud account {------}@gmail.com.
This purchase should now work as cross-platform Maps+.
Please follow the steps in the guide:
https://osmand.net/docs/user/purchases/ ... w-it-works
We have successfully registered your purchase manually on the OsmAnd Cloud account {------}@gmail.com.
This purchase should now work as cross-platform Maps+.
Please follow the steps in the guide:
https://osmand.net/docs/user/purchases/ ... w-it-works
Результат:
После этого ставите бесплатную версию, логинитесь в ней, и она превращается в платную.
Если у кого-то такая же ситуация (приложение было куплено, но больше не работает и не обновляется) - можете попробовать!..